I can’t remember my user id and/or password, can you reset it?

Yes, we can reset it. Please send us an email through the contact form and we will try to assist you.

Please note that we will not reset access to a profile if we are not 100% sure of your identity, and we may ask for positive copies of your ID and/or Passport to assist in this matter

 
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Account Activation

Before you can login, you must active your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.